As i mentioned in my post, i reached out to your admins multiple times earlier and never received any meaningful assistance but "sorry we can't help". It's been 3 days since your last reply. I’m still waiting for any updates regarding my account. I’m unable to log in, and it seems my account might have been deleted or my bet history has vanished. This only adds to my concerns, as I feel I’ve been misled and treated unfairly. If you can provide my bet history here, as requested, that would be greatly appreciated.
Am currently waiting on information to see if this "SEZMISENK41" account you claim ever existed.
But there are a certain number of things about this thread and you OP that make me believe we're dealing with yet again another scammer/blackmailer (or same one as before):
1. You come after 1 year, with a wild accusation/scenario, but no proof is added on your side. Why have you waited 1 year for this?
2. You follow the MO of the usual scammer/blackmailer we've been dealing with on bitcointalk which is a) make an absurd accusation with no proof to back it up, b) start spamming our trustpilot page with fake reviews, c) send us a message in order it to "make the reviews go away" to give you a bonus. ( I attached a screenshot in an earlier message)
3. You claim you've been in touch with our admins multiple times, can you provide some screenshots of this? As the only way to get in touch with our admin team is via email, so you should have an email correspondence with them? I searched the live support history for the username you provided, and there are 0 chatlogs regarding it. Which I find weird since surely you'd contact live support aswell regarding this issue and not only admins via mail.
Regardless, I'll come back with an update once I get more info from our dev team about the "SEZMISENK41" account, if it existed.
Kirito89,
Duckdice Support.
point to be noted, if multiple users are experiencing similar issues, it may indicate that the platform uses a common method that leads to unfair outcomes for many players. this could explain the negative reviews and complaints and i urge you to consider this rather than dismissing them as isolated cases.
As I’ve stated, i have no involvement in blackmail or fake reviews. my goal is simply to share my experience and raise awarenes. regarding my communication with your team, I did not contact the admins via email but through live chat and private messages with multiple admins. I’m unsure why you can’t find the chat logs, but i assure you i reached out several times.
why I’m coming forward after a year? I’ve recently read several posts here from other users with similar complaints, which made me realize that i may have been scammed (Tricked) as well.
i hope this clears up any confusion. my intention is to highlight concerns about fairness on your platform. also since i no longer have access to the account, i request that you provide the bet history so we can all review it and clarify the BETS results.
Thank you.