OP If the messages are not from the original account email you're wasting your time that's how it works. Sending PM on the forum is waste of time.
No it ain't.
I did my recovery with another email since I didn't have access to my previous account.
They can send a pm to any of the recovery team and as long as there's a signed message from a forum used wallet address
They would be answered
Just answer some questions asked honestly and you Good.
I'm quite surprised it took that long
Mine did because of a mistake on my part while signing a message
At most with no issues, your query can be completed in two weeks or a month.