Hello, ladies and gentlemen. I am writing to you through an interpreter because I live in Ukraine and do not remember English very well. I hope you will forgive me.

I want to write that the site for 2 days can not withdraw my money. I immediately in all casinos pass verification that would be at the withdrawal of money I had no problems. So here. On the site was available to me 2 levels of verification where I successfully almost immediately after registration passed. Then I played played, then it worked and did not work to win. But always lost. Now with these bonuses I managed to win as for me a good amount of money. Thank you keno and blackjack. But the payment I can not get in any way because they demanded 3 level of verification.

https://i.ibb.co/w6fzcYQ/photo-2024-12-06-13-48-35.jpg
https://i.ibb.co/k9bT3yp/1.jpg

I successfully uploaded them, wrote that the verification is completed but I still can not withdraw the money. I write to support, support writes that you need to manually check. But it shows me that my verification has already been passed. There is no regulation on manual verification. Although 2 days have already passed since the order of payment and my uploading of documents. There is no exact answer

I understand everything perfectly well. But why are you doing this? Why are you stalling? I had 2 levels passed a long time ago, you checked everything quickly. Now the 3rd level was under consideration 2-3 hours but everything is in order and they can not pay me the money? Why is that? Can you solve it faster?

Thank you for your attention and for your promptness