I asked for your username, UID, or other identifier that Shuffle's staff can use to pinpoint your account. You're sending me your telegram username. As I am not really keen on sharing that private means of communication of mine, I'll appreciate if you can just share me those info through PM and I'll see what can I do to get this resolved.
I did not understand you correctly. I thought you were asking me for the site's login and password.
username: pavelkherson
No, and please don't give that info to anyone asking. Ever.
Legitimate forum members will not need that piece of info. That info is yours, only yours, and should not be shared to anybody for whatever reason. I believe, not even to casino reps, as no one need one's password to get to the bottom of a case.
Got your username though, let see if I can get the wheel moving.