It’s been some time since i shared my concerns, and I’ve yet to receive a response. The representative previously asked me to provide proof of my account, which I did by sharing a screenshot of an email from duckdice confirming the username. however, I have not received any follow-up or acknowledgment regarding this.
Your continued silence on this matter only makes the situation more suspicious and raises further doubts about the platform’s fairness. can you please provide an update on the status of my request to review the bets in question?
Sorry for the long delay on a response, I've received confirmation that unfortunately you have self-deleted the account, basically revoked the customer agreement according to GDPR, so all data about your account has been deleted, while the bets are still in our backlog, there is no actual way to link the bets to an account if its been deleted.
And in all honesty, I'd consider this a closed case, and a weak attempt at trying to discredit our provably fair system. 1. Its a claim with no actual proof behind it, like previously repetead by myself and other members, our system is provably fair. 2. I still find it weird that this is a claim that comes up after 1 year since it apparently happened, I'd think for someone who claims lost money on a "unfair" streak, they'd make noise and accusations as soon as it happens, not 1 year later. 3. It coincidentally happens at the same time while we're getting spammed with fake reviews on trust pilot, same pattern we used to have in the past with other blackmailers here on bitcointalk.
So unless there is some actual proof on this, I'll limit the response in this thread.
Kirito89,
Duckdice Support.