AI voice and chat bots are completely useless but every company forces you to engage with one before they let you talk to a real person.
100% of the time the AI voice or chatbot ended up directing me to a real person because it said it couldn't understand my question that any 12 year old human would have understood. The biggest tech companies in the world even can't create a simple customer service AI bot that is remotely useful how do you expect them to do anything that is more demanding.
Cheers to the truest post of the day! I do this too.
I only wish humanity spent more time in
(a) reducing financial injustice,
(b) find a cure to chronic diseases,
but, instead of that, we create robots for socializing (like
Sophia for instance).
And not only do we spend thousands of hours on reasearch for creating these robots, but we also spends millions of dollars for that.