guys. I won a bet here yesterday, the system has it also winning but my balance stands zero. No live chat, expect bots. Op the bet number is c57cdb33-c10a-4953-a893-2a07a323bbd1
Really concerned about the site. No live chat
I’m also looking for onsite support, and I found clickable support that directed me to the Telegram bot support for @whale, which is @whalegamessupport_bot. I guess they don’t have onsite support since they provide this bot, where you can request live support from that bot. Is this the bot you also found @whalegamessupport_bot ?
Why doesn't Whale.io have regular live chat support ? A human support is always better than these bot ones.
Personally. I do not like the telegram bot support as most of the time the bot cannot provide you with the required understanding and resolution to the problem. Also, telegram is a scammer's heaven and some evil people may make a fake telegram bot to scam the Whale.io users. I wonder if they have taken the necessary measures to avoid any unwanted mishaps.