albon, since you're in contact with them, do you mind to bring this to their awareness and kindly ask them to do something to put things back in motion within three days?
Thank you, Holy, for attending to this matter. Indeed, as soon as you mentioned my username, I promptly sent a message to the VIP Manager, kindly urging them to proceed with reviewing this issue and all the information and evidence provided by the concerned player and to take action within three days to help resolve his case. Any further delay may cause more harm to the casino's reputation within the crypto community, which is awaiting their attention. The messages have been read, but there has been no response so far.
Yeah, I'm currently playing on another casino and lost over 100k in the past 4 months. Thats why I'm extra frustrated since this Hunnyplay is holding my funds for nearly 5 months now. Also, crypto flucutations are effecting my amount. If they take another few months bull run might be over and 1 AVAX could be 10$ instead of 50$.
I'm sorry to hear about your loss. I hope Hunnyplay will help release your funds as soon as possible so you can recover part of your loss. Indeed, 5 months is not a short time, and I don’t know the reason behind all this delay. The speed of responding to customer inquiries and their prompt handling of issues will add more trust for other potential players. In any case, this will be my last post here until the deadline by which they should make a decision regarding your issue.