I agree and thank you all for your help. It is actually an e-mail that has a server with a more restrictive firewall but I don't understand why it doesn't even get into spam. In any case, I think I have tried everything. The only hope is that support will reply sooner or later. By the way, I also don't get the premium subscription benefits activated despite the fact that I deposited FUN. So... apart from the problem with my e-mail, I think it is obvious that the freebitco.in administration has some problems...