This error is a geographical issue with some of our providers. CAO is in reference to curaçao and not any organization. Sadly, some of our game providers have different geographical restrictions than our site.
- Zoo
I am just coming to terms on this matter now, that there could be some issues with geographical location with respect to game offerers and not the site itself. Why should that even be?
I don’t know how these registrations are done but, I felt this is put into consideration by the body in charge of registrations to what extent your site is covering and with that knowledge, they would work with the games they offer or more of those.
On that note, using VPN to access certain games, wouldn’t that be a problem?
Simply because they are different company and has different rules, license, etc. It's actually much better for the casino accepted more users from different country than the other way around.
Regarding VPN, the site does not prohibits you using it, but there are possible consequence if you use it then encountered an error while playing the game. So i won't recommend doing that.
Maybe best to get good insights about this situation since we can't deny that there are people like to use VPN for some reasons and its better if they would give a clarification regarding about VPN usage on their casino.
Since if they allow to use this, then I guess there's no reason for people to get afraid using this as long as they didn't do any illegal matters which is not allowed to do in their casino. But since everything is I think unclear and as you said better not to use it, so they can avoid any potential issues.