Good evening, my money has not been paid for 3 days now, the amount of $40,000 is still pending processing. What’s interesting is that this is essentially the amount of my replenishment that I won back. I wrote to support, she is silent.
I am sorry to hear that you are facing withdrawal issues from the casino. I have a few questions if you can answer them, what I want to know is where did you connect with the support staff. Did you connect on the chat or did you sent an email? Please let me know so that I can help you further with your issue.
From the images he share, it seems he contact the support staff but we don't know why he is not get the reply from the staff. Maybe he needs to be patience for a while.
But we hopes that he also sends an email to support because sometimes that can be faster to gets the reply than in the chat.