A warning for those considering using Uphold.com for crypto services.

Despite Uphold stating they let you send crypto to an external wallet, if you try they will restrict all account access and ignore you thereafter.

For 6 weeks they ignored my tickets requesting an explanation for my account restriction.
Eventually they replied "we can no longer offer you an account", Uphold then decided to sell all my crypto holdings and send resulting fiat to my bank account

Uphold doesn't mind when you deposit your money and buy crypto through them as they earn HUGE from the hidden fees they charge via there overpriced crypto offerings, however when you try to send it to your own wallet so that you actually own it, they will case you massive stress and frustration.

How is this legal? they can ignore you for so long and even sell your holdings?

Their trustpilot is full of people having the same experience as myself - https://www.trustpilot.com/review/uphold.com?stars=1

examples of how this exchange treats its customers

Mirror #1 : https://i.imgur.com/quaBAsw.png
Mirror #2 : https://i.postimg.cc/MK2psLg8/UPHOLD-AVOID.png

The scam - They dupe users into buy / sell crypto whereby they profit from their hugely inflated marketprices

They state they have no fees, its a lie as the fees are camoflaged via a much higher/lower marketprice than the true marketprice

They also wont let you send to an external wallet, when you try you get restricted.

If you have had an issue with Uphold.com, please report them to the SEC(USA) - FCA(UK) - European Commission like I have, Direct Links Below

USA
https://help.sec.gov/s/investor-complaint

UK
https://www.financial-ombudsman.org.uk/make-complaint
https://www.fca.org.uk/consumers/how-complain

European Commission
https://finance.ec.europa.eu/consumer-finance-and-payments/retail-financial-services/financial-dispute-resolution-network-fin-net/make-complaint-about-financial-service-provider-another-eea-country_en



Avoid this broker