I got my phone stolen back in may, and as a result a lot of my crypto casino accounts were compromised.. but I was able to get a lot of accounts back on different sites… but not shuffle, shuffle sided with the hacker as they set up 2fa and I haven’t been able to log in. I tried emailing them off my email I signed up with, several times now asking me questions I wouldn’t know how to answer unless I logged in to my account which the answers I provided weren’t good enough. I asked them if I could send them my Id to match my name and address I provided on the site and they said they couldn’t help me. I’ve tried multiple times to get my account back and over the course of this time, the hackers been using my account. The last time I tried they just all out suspended my account like really? With stake I was easily able to get my account back by sending them a selfie with ID and IP address of my last official login, shuffle on the other hand seemingly purposely sided with the hacker and let them use my account for months and didn’t want to help me at all. I lost a lot of money over this so thank you shuffle really there for your players. I’m telling everyone I can about this because it’s bs.