I have an issue with autobets on crash on bcgame and support just told be they do not provide support for this game. Is this really the case not providing support for something labeled "bc originals"?
Can you share the screenshot of your discussion. It’s odd to see support denying responsibility of fixing the issue with their games. Even if the issue is on 3rd party they still note about the error and report it.
I’m not sure what kind of problem you are experiencing on the original games but support has the full responsibility on all of their games especially the originals.
My concern is whether the issue is on your end which the support pointed out to you on your discussion since other player doesn’t have this kind issue reported here.