Sorry to double post but my previous post was shortlived, as I have been able to verify via the different email, so far so good.
Its good to know that your issue has been resolved. Hopefully no players will have the same issue as yours, but if there is another one, I will recommend that they use a different email like you did. I hope you continue to play and you'll find 1Win a great place to play with many perks, giveaways, and bonuses.
I already sent a message to support that the issue has been resolved.