Other thing for you to consider is about your VIP program which is reset every quarter, why dont you make it permanent like most other popular casinos?
We do offer permanent VIP status to members who achieve Galactix Rank 17 or higher. Once earned, this status doesn’t require quarterly reassessment, and members maintain continuous access to all associated privileges without needing to requalify.
If you have more suggestions or thoughts, we’d love to hear them! 🚀
And please change something about your bonus rules, the max withdrawal limit is ridiculous... even more so when you allow only a few providers and slots to be played with bonus funds. Practically you made it impossible for anyone to have fun & maybe win something nice. I don't know about others, but I will never play with a bonus if you don't change it.
Thank you for sharing your thoughts! We’re always open to feedback and looking for ways to improve.
Could you share more details about what changes you’d like to see? And which bonus specifically are you referring to? We’d love to hear your suggestions and take them into account as we review our bonus policies.
Looking forward to your input!