Post
Topic
Board Exchanges
Merits 1 from 1 user
Re: Do not trust coin base
by
hugeblack
on 19/12/2024, 10:48:13 UTC
⭐ Merited by Potato Chips (1)
So a google search of "coinbase contact us" brings up support@coinbase.com

But when I try and send them an email i reiece the following message

Address not found
Your message wasn't delivered to support@coinbase.com because the address couldn't be found, or is unable to receive mail.
They have answered a similar case and I quote the following response:

Quote
We understand your concerns and it's completely normal to feel this way. Yes, it is standard for Coinbase to direct users to submit a request for support rather than directly emailing. This is done to ensure that your query is directed to the right department and handled efficiently.

Source ---> https://www.reddit.com/r/CoinBase/comments/17rltsr/coinbases_support_email_address_doesnt_accept/

So in short submit a request so that the message is directed to the correct department, try to ask in detail and ask more than one member of the support team if you are not convinced (close the old ticket first)