i'm having a different issue than the one mentioned above.
for me, i do get the code sent to my email, but after entering it, the website is stuck refreshing
https://whale.io/?modal=verification with a blank page over and over and over.
I've tried the link and it works on my side. I think it's your browser, try using another browser or clearing your cache, it should work. if not you can try using another device to verify your account.