The action of selling a users crypto at any point in time they decide wasn't in their terms, They are fraudsters acting illegally.
I have to agree with you here, i have never used Uphold and i really hope people who have plans of using them see this thread and change their mind. If their terms of service says one can withdraw crypto into their self custodial wallet, then they have to process crypto withdrawals and not block the account for months.
Then selling the crypto arbitrarily and refunding the customer fiat is borderline insane, how did they come to the conclusion that that is the resolution to customer wants, i recommend people stay away.
I agree, it shouldnt be legal, its these type of things that reveal your governments do not work in your interest, they are completely against you...
They should be investigated & shutdown by the SEC / FCA, but likely they dont care.
Trustpilot and reddit show uphold have sold alot of peoples crypto without prior warning...
I can also see that uphold are paying for fake 5 star reviews on Trustpilot... the proof is just by reading the actual review - it doesnt align with what they offer, its vague nonsense, Whereas the 1star reviews have a ticketnumber with uphold even verifying the customer.