I’m reaching out for assistance with a critical issue I’m experiencing with my BC.Game account. I’ve also detailed this in a forum thread here for additional context:
https://bitcointalk.org/index.php?topic=5523505.0Here’s what happened:
1. I registered an account on BC.Game but accidentally mistyped my email address during sign-up.
2. I know my password and have provided BC.Game’s support team with extensive proof of ownership, including:
- Deposit transaction details (amounts, transaction hashes, and wallet addresses).
- Commonly used IP address and device information.
- Screenshots of my deposits and wagers, including details of winning bets.
3. Unfortunately, I’m unable to reset my password due to the typo, and I’ve been locked out of my account, which currently holds approximately $13,000.
I’ve contacted BC.Game support multiple times via email and live chat, but I’ve received no response for over a week. I understand that their support team can be slow, but the lack of acknowledgment has been extremely frustrating and stressful.
To summarize:
- My funds are stuck in an account I cannot access due to the email typo during registration.
- I have provided all required details to verify ownership, including deposit proofs and account activity.
- I am in a region permitted by their terms and have not violated any rules.
I’m not claiming this is a scam, but the lack of communication from BC.Game is concerning. I would greatly appreciate your help in escalating this issue or connecting me with someone who can assist.
If there’s anything else you need from me to move this forward, please let me know—I’m happy to provide additional clarification or evidence.
Thank you so much for your time and support.