Maasdamer, do you mind to PM us your UID? We will look for the issue from our end.
How about you f off you pos. Look into this issue my ass. How about looking into your customer support. Waiting 3 hours and counting and then these aholes reply with a copoypast reply and end the chat. What a fuckery this retard site is. You people are broke, lost your license becaue the company is bankrupt. But in this forum you claim the be a reputable site and give away 50$ codes, retards.
You are complaining about the provably fair system as if you have no clue how it works. Just because something is a 50% chance to win it doesn't mean that if you lose the 1st time and choose the same the next time you will win. Maybe google how provably fair works and see what it actually is.
Then someone reaches out and gets support here to look at your complaint and you respond like a goddamn 2 year old that needs a timeout. If I was BC I would not waste another second on your immature ass.