No KYC, i don't accept this bullshit request i hae explained why(see me 1st post)
no adequate person will send documents to Anonymous website owner who thinks he is a KYC/AML messia
I have no idea who they are and where they registered (see me 1st post, they refused provide with their company details)
Would you be willing to send your ID, photo and etc to someone you don't know?
You are absolutely right here, I wouldn't send personal data to someone like them either, but I also wouldn't use exchanges like them.
The second big mistake you made is that you sent a deposit several times, and that is also against their conditions. Honestly, that would create a problem with most exchanges. You simply create a new order for each transaction.
@best_change is covering them as this exchanger belongs to them, odd
2 weeks has passed, No money has been refunded
I don't believe that Bestchange owns this exchange, although they actively defend it. This whole thing is not in your favour because you do not comply with two conditions that are clearly indicated (obviously, you did not read them before use), you do not want to send any personal info to pass KYC, and you sent coins in several transactions for one order.
Unfortunately, In this condition, I don't think you will get a refund.
Since you are obviously at a dead end, I will give you a hint in which direction you might try. There is a high probability that you will have to give your personal data to the authorities.
Recently, the authorities in Germany closed or seized 47 exchanges. What they all had in common was that they were all listed on Bestchange, and one of the accusations was abuse of the AML procedure. I am somehow sure that they will pay attention if you contact them about your case.
Here is the topic:
Germany seizes 47 crypto exchanges and pay attention to
xtests post