Hello, I have a question and I did read through posts here.

Since the website didn’t reward FUN token holders for their premium benefits, I only waited my locked FUN token to be matured. It was matured and added correct amount including interests was added to my account. I then withdrew the FUN token but have not gotten any email or the fund.
I saw that selling the token and withdrawing BTC is working but I can’t even do that at this point.
I emailed or sent message via website but no replies.
It has been two days.
Im hopeless, but wanted to see if anything could help the situation.