It seems to me that eXch's status page isn't fully automatic and this is maybe for a good reason. If it were automatic, as also NotATether suggests, there would be an incentive for attackers or competitors to disrupt and exploit the automatism. It's simple, if you can easier trigger a less favourable service status of eXch for potential customers, those will likely hold or not do a transaction thus hampering eXch's business. I guess eXch has some human judgement involved for their service status page.