Agbe what I have noticed with most reputable casinos in the forum is that, at first when there is a major concern such as a new ANN thread or when a casino has a particular issue that needs them to constantly engage with the community, you will see their forum representative being very active, but as soon as the most important questions get answered and players could find answers to their future problems from the feedbacks on the thread, it becomes easy for them to quickly look away from the thread and focus on the real business of operating the casino, so we shouldn't expect them to be all active when there is no need for them to be active unless if they want to share updates like contest and daily bonuses on the thread that keep the active sometimes.