I received an email from your team on the 27th regarding updating my email address. As instructed, I completed the KYC process and submitted all the requested documents within minutes of receiving the email.

Since then, I haven’t heard back, and I just wanted to check in to see if there’s been any progress or if anything further is needed from my side. It’s approaching a month, and I’d greatly appreciate an update when you have a moment.

Thanks...

As per email sent to you, we would appreciate if you can help us with proof of deposit, in form of a screenshot from your wallet depositing to us, not the blockchain. We would patiently wait for this to proceed.