I've wrote to your scam accusation thread about the issue. Please address them there, not here. I'll repeat, it'll make things harder to follow [and solve]. Also, as I've mentioned on your thread, this is a time where casinos staffs took their break, not sure who take their leave when, for how long, and until what time, but that "ridiculous" is probably because they are still not 100% running full team yet. Or... Probably you haven't provide what they asked [I covered this on your thread, address it there to avoid confusion from readers who only read one side of the... thread]