I was checking for more info online but can't seem to find much about the company(which is kind of weird). also, I stumbled on a thread on Reddit that was posted about two weeks ago complaining about oxapay.com, is that you OP, the story on that thread is the same as yours.

this is really sad.

it was hard for me to find a no kyc platform that does white label payment, for example coinbase commerce removed white label payments altogether ...

when i found oxapay 6 months ago, it was hard to trust them, you dont find any < real person > declared anywhere, thats even what i told the technical support.

i have also been using them for 6 months, processed over 40k+ USD, but I get the money out every time there's 500-1k balance.

i noticed that if a customer of mine pays lower than the balance, the money is never shown to me as a failed payment, and theyre keeping that money away until you contact the support. they said that would get fixed in oxapay v2, but so far they were legit.

its however sad because.i would of grew with them within a year to 100k+/month of processed funds. they are the long term loser in that scam.


open to recommendation from anyone to switch and stop using them.

no kyc, white label, must support btc, eth, ltc, xmr, etc.

Be careful who you trust from now on since you mentioned crypto and bitcoin recovery experts. There are scammers on this forum waiting for opportunities like that to contact you in private pretending to be such experts. They will try to deceive you into paying their service fees, which is just another scam and attempt to steal from you. Don't share any data or pay anything to such individuals, especially low-rank users that may contact you, promising they can help.

I did find this transaction for 1.88 BTC, which is close to the 1.9 BTC amount you said your withdrawal was worth. The BTC was sent to Bybit on December 23rd.
https://intel.arkm.com/explorer/tx/b9fde62de3d4b7efc36d14ed03a884097359c80f1ffa23ea692540f6a4cf41db

According to walletexplorer.com, the input addresses belong to the same cluster as your deposit address on Oxapay.
https://www.walletexplorer.com/wallet/00002a11263981b8?from_address=bc1qwpn547696xcaza82rewge6d2mh0m87vmapa6a3

Analyzing the WalletExplorer cluster, it is very rare to see deposits or withdrawals of the size you made. On the date you tried to withdraw, they did not have enough BTC available to process it, which is why it might have been delayed several days. I believe it is very likely that your withdrawal was actually processed and you should check your Bybit account to see if you have maybe overlooked something.