they do respond but only to cover it up
Maybe It's just me, but I am not seeing any response to this review --->
https://www.bestchange.com/swapter-exchanger.html?review=3025905The only other complaint about the service was responded to and amicably resolved. Why was this other one just ignored? Am I missing something?
Honestly, I think the whole review or feedback system needs to be revamped.
They also have a Russian version of the site, which also has a review section, otherwise completely independent from the EN version. So, for example, the feedback we're talking about here can be found at
https://www.bestchange.ru/imexchanger-exchanger.html?review=3033632Yes, a very large number of shortcomings of the BC monitoring feedback system were identified a long time ago, but somehow it still persists. The fact that an unreliable feedback system reduces trust in the entire monitoring system is ignored.