Thanks for the reply and guys, let's be more patient, the casino just got started and just because they didn't respond for a few days (we should consider the holidays and end of year recesses), it doesn't mean we won't get any answers.
That's true, the holidays at the end of the year are those really important days when we enjoy with our families and that's why we should also understand that the guys at Betpanda also enjoy those holidays with their families or with their loved ones. They already answered most people and hope, they'll read the whole comments and may answer others as well.