So they have responded asking for a wallet address to issue a withdrawal too. Haven’t got the money yet but will update the thread if I do in fact get my money. If I don’t I will do the same.
Hello CBGAM,
As per your request by PM, we are initiating a deposit return instead of account recovery. Kindly wait for 24-48 hours for the fund to be processed. We are thanking you for your patience.