Binance will not take action without a supporting court order or a report by law enforcement where the exchange is being instructed to freeze the funds. If that wasn't the case, people would try to abuse the system and report people they don't like or have a grudge against if they owned Binance accounts.
Reporting the incident to law enforcement and waiting for them to take action is sadly a slow process but one that is needed in cases of theft.
It appears they have changed their policies for this. Most likely due to abuse, as you have mentioned. I thought it was still the same as before.
Before, binance could temporarily freeze the allegedly stolen assets as long as you convince them + have the police report ready as 24 hours is too short. Though, getting your local authorities to cooperate in a timely manner is the hard part— as far as scam accusations board is concerned, I've never seen anyone get past it.
If you’ve fallen victim to cyber theft, fraud, or scams and your stolen funds have been transferred to a Binance account, please contact Binance Support immediately with the following information:
A detailed description of how and when the event happened;
A list of all the blockchain transactions involved in the process (with clickable links);
A signed NDA or a statement where you’ll agree to abide by non-disclosure standards from Binance.
If there is substantial evidence that suggests the funds were indeed stolen, Binance will temporarily freeze the assets.
During the process, you must provide us with a police report within 24 hours after contacting us. From this point, Binance will work directly with law enforcement officials to handle the stolen funds and work to resolve your case.