What is the behavior here, caused by me; if I may ask?
Circumventing your self-exclusions, depositing tens of thousands of dollars, and gambling it all away. Self-exclusions rely on self-control and not trying to cheat the system; you failed in those regards. On your most recent case, you ignored the warnings about upcoming maintenance and didn’t set a stop-loss. Also, on Casino.Guru you said that you were permanently excluded, which means you circumvented the self-exclusion yet again when trading on Rollbit. This would be enough to forfeit the right to a refund in almost any scenario.
Rollbit will not be held liable for any losses or damages which occurred as a result of circumventing our self-exclusion program. Losses during this period will not be refunded.