That's most likely the case. Site that big will always have abusers and lots of haters. That's how it is and we can't do anything about it. I had been keeping around 0.007 on freebitco.in for years, constantly earning the interest and receiving 4 tickets for their Wheel of Fortune daily. Then about 2 years ago I read complaints about withdrawals and withdrew most of it from the site. I regret it now.
Why do you regret it? I had about 0.1 BTC on freebitco.in for years and was never worried about it. With the recent events the last couple of months and the issues that were popping up, I cashed out everything and I don't regret it. I hope they can get back on the good track again but that remains to be seen.
Even I am wondering what's the regret for @Betwrong ? I don't have any regrets myself for withdrawing my coins from the site.
After all, we have been true to the site for so many years but since the site has given us the benfit of doubt, we can't risk our coins in it right.