Finally, I got resolved!

after days of escalating my concerns, it became clear that the delay had been caused by an Anti-Money Laundering (AML) compliance issue. OxaPay had flagged the transaction for internal review, which is standard procedure for transactions of such value. Once the review process concluded, their team contacted me to explain the situation.

they resolved the issue completely, restoring my funds and ensuring that my BTC was accounted for. Additionally, they apologized for the inconvenience and delay, making me feel valued as a customer.

I would like to thank the OxaPay team for resolving the issue promptly once the AML process was complete and for compensating me appropriately. This incident has reinforced my trust in their platform and reassured me of their commitment to providing safe and transparent services for users.

For anyone using OxaPay or considering it, I can confidently say that they take customer concerns seriously. If you ever encounter delays, I encourage you to stay patient and work with their team, they will handle things professionally and ensure a satisfactory resolution.