I can't believe I managed to read all sixty posts of this thread in one sitting. Wheww...
Anyway, OP, in regards to the post on the neighboring thread that washed me to this thread and the statements that you keep giving across this thread, I would advise you to make up your mind whether the casino scammed you and steal from you or not, because you said here that they didn't, and you didn't blame the for the loss/hack that happen, but on the other thread,
THEY ARE A SCAM PERIOD! THEY STOLE FROM ME!
Shortly after I posed my entire experience with them, they closed my account entirely!
That said, I think this is a two situation commingled into one seems-complicated-but-actually-not-that-complicated issue. It's two separate issue that can't be mixed, two incident that has no relation to either side. The hack was not related to bitcasino [as other mentioned, even if you connect your MM to bitcasino, they don't have control to initiate fund transfer] and bitcasino's reaction to your complaint was not related to the unfortunate situation of the lost fund.
As such, if I may, I'll try to address both situation simultaneously yet separately.
First, with bitcasino.
Do you mind to perhaps provide us with
screenshots of those conversation instead a copied text? It serves as a more reliable evidence than the ones you provide so far.
And to parroting what someone else said [sorry that I can't mention all of you specifically, it's a sixty posts long thread, some are wall of text, some are stupid spam post, and I literally have other threads waiting for my attention, so I --at the time being-- can't take a look into the thread again to find the post in order to mention the author who suggested this idea and mentioned that words] a CEO replying you is a clear opposite of the claim they're ignoring you.
I'll appreciate screenshots for a better understanding.
Second, with lost fund.
I know you mentioned that you don't want to share the address for privacy reason and I know we're kinda chasing ghost here as there probably is literally nothing we can do at this point, but how exactly do you expect us to take your words that you lost such a huge amount of ETH without any valid proof to substantiate the claim? Perhaps it'll be nice to validate the claim by providing us the address, so we can see that 88 ETH was indeed moved hand.
It came to my awareness that you've also lost
165,000 in ETH approximately last year. I haven't read that thread yet, but is it possible that the same situation happened or at least the same culprit is behind the 88 ETH?