I don't understand, did you steal my money?
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You drop texts of both you and support as though, you were the one writing them. It’s not cool that way. If someone doesn’t read carefully, they would thick your just implying and doing some role play.
You should learn how to quote. So, you would unambiguously and without confusion present your case.
You can use the codes/format;
[quote] input text/message [/quote]
For messages that you cropped and would like to quote on the forum.
You seem to be running into troubles from the little I read from your posts. Had withdrawal issues with Chipps and it’s multi account issue with BC.Games. Your unlikely to find a window out on this one.