I hope you will get your miner but before spending $12k you should be more careful about purchasing from the company that you don't really know, don't trust any company blindly before buying you always must get information about their reputation and other customer reviews. I hope you'll get you miner.
Yeah this was my mistake... I was shopping around for a while and I found them to be the cheaper solution for the amount of Hash and was totally an impulse purchase... I hope I get my hardware and I also hope someone on this board can shed some light on this company :/