I asked the OP if he had screenshots of the full chat, he ignored my post even though I posted the images to make it easier for others to understand what was going on. It would be helpful if accusers would make all this information clear in the OP instead of releasing important points only after being questioned or asking for clarity. It is this part that I find frustrating.

Until now, the way the story was presented it seemed as though he deposited $1000 and won $69,000 then sent KYC and was told his KYC was rejected and end of story. Now it appears there is a lot more to this and the OP was being economical with the facts.