And have you provided them with the verification they asked; a photo of yourself holding your govt. issued ID as well as a piece of paper proving the ownership of the account which data you requested in the manner that they specified?
[...]
KYC Requirements Already Fulfilled: My identity is confirmed through your system. Asking for redundant proof undermines the entire purpose of KYC.
Privacy Risks: Stake has already demonstrated a lack of transparency, so why should I trust you with even more personal data?
Legal Compliance: Under GDPR, data subjects are entitled to their data without excessive hurdles. Additional proof is unnecessary when my identity is verified.
This is yet another delay tactic. If Stake was serious about compliance, it wouldn’t use frivolous verification demands to withhold data from users.
[...]
In other words, no, you have not provide them with the proof of ownership like they asked? The photo, govt ID, and a piece of paper with info of the account details which data you asked? On that case, then the narrative where they refuse to give your and breached GDPR policy, exceeding the 30 days timeline as mandated by GDPR, and withholding information for 90+ days is not true, simply because you are on day 0.
The process itself is yet to be initiated, because you have not provide them with the requirement they ask to give you the data.
This is not about you have had your KYC before and now them asking for some selfie and govt. ID as redundant. It's two whole different things. You asked for the data of the person who --somewhere in the past-- passed KYC3 on their platform, and they asked you to prove the ownership of the account before they can release the data.
I believe it is not hard to understand at all. Like... at all.
If it is, though, allow me to try to explain in other scenario: suppose you opened an account in a bank. You provided identification like govt ID, phone number, email address, home address, some forms, they perhaps even take your photo and fingerprints [my banks do] for their database. Let's say that's KYC3-equivalent of your Stake account.
Three months later, you called the bank, wanting to know your balance or a transaction, or whatever reason you reached them.
Yes, you're entitled to get that info, but the bank are also under obligation and/or entitled to ask for proof of ownership. Thus they'll ask for verification that usually about your DoB, mother's maiden name, home address, billing address, last three transactions, or other.
That is the equivalent of them asking you those info prior to providing you a copy of your betting data.
Is it easier to understand now?
So yeah, to repeat, if you have not provide any of the document they asked to prove your credibility,
that thread is completely invalid, Stake did and does not withheld information and violated GDPR and mismanage data, as you have not provide the information they need to verify ownership.
So, I'll ask again, in case it's actually already provided in other correspondencies you had with them, but not shown here: have you?
@holydarkness,
Your repeated attempts to deflect and trivialize the seriousness of Stake’s unethical practices only expose your alignment with their tactics. Let me set the record straight, because your narrative is misleading at best and complicit at worst.
1. 100 Days of GDPR Violations – Stake’s Complete Disregard for Law
It’s been 100 days since I submitted a formal GDPR data request as a fully KYC3-verified customer. The law is clear:
- Maximum Deadline: 30 days, extendable to 90 in “exceptional circumstances.” Stake has exceeded this without providing any valid justification or update.
- Data Access is a Right, Not a Privilege: Stake’s delays and obfuscation show contempt for GDPR, transparency, and its own customers.
For 100 days, Stake has:
- Ignored my legal rights.
- Closed over 30 support tickets without meaningful resolution.
- Claimed endless “escalations” to phantom departments that produce zero results.
This is a textbook example of GDPR non-compliance, and I’m escalating this with regulators. By downplaying this issue, you’re defending clear violations of international law.
[...]
- HolyDarkness: By silencing dissent and misrepresenting cases, you’ve aligned yourself with a fraudulent empire.
[...]
To @holydarkness and @Saint-loup: This isn’t just about my case—it’s about exposing the systemic issues with Stake and holding them accountable. You can either stand for transparency and fairness or remain part of the problem.
The storm is here, and Stake’s house of cards is coming down.
[...]
- HolyDarkness, you might want to step off the stage before the spotlight turns on your role in this farce.
[...]
I am initially happy with ignoring you, but then you mentioned as above quoted about the GDPR non-compliance issue and how "
By silencing dissent and misrepresenting cases, you’ve aligned yourself with a fraudulent empire.", and now when I address the issue and explain what actually transpires, you suggest that I might want to step off the stage before the spotlight turns in my role in this farce, whatever that "spotlight" imply and signify?
So which one is it? Silence so "the spotlight wont turn on me" or my silence is aligning myself with fraudulent empire?