<...> even though this casino is improving <...>
On what basis do you say that? I regularly read this thread and I don't see anyone saying that. The casino is working more poorly than well, and to say it's improving when it's been stumbling around for about 10 months seems strange to me. There are times when some things work better than others, for example, since the problems started there have been periods when withdrawals have mostly been processed on time. But that doesn't indicate anything because then there were problems again and long delays in withdrawals.