24 hours later no update? @BC.Game Support @holydarkness
Let me try to see if I can get an update, but I can't promise you that the news will come within hours, perhaps not even tomorrow, as my contacts [plural] are on snail pace during weekend.
Although, like I said before, as you're now in the investigation phase, all we can do is wait. 24-48 hours is normal, one can perhaps even argue that it's a lightning speed for BC.