People are insane if they think they are going to get their free spins credited. Some of us are owed thousands, in total, we are probably talking 10's of millions of free spins across all users, that is a huge amount of free Bitcoin being given away in one swoop through free sats and reward points. It's just never going to happen, the free spins are done.
It's probably true. Amount of money that they owe us is already huge and it's growing with each day. I don't believe that they're going to return it.
And that downtime, probably it was just some basic maintenance, they weren't fixing big bugs. Especially when issue with WOF spins looks like intentional thing.