they do respond but only to cover it up
Maybe It's just me, but I am not seeing any response to this review --->
https://www.bestchange.com/swapter-exchanger.html?review=3025905The only other complaint about the service was responded to and amicably resolved. Why was this other one just ignored? Am I missing something?
Honestly, I think the whole review or feedback system needs to be revamped.
Thank you for the information. Often, users leave feedback, and when the situation is resolved, they do not remove it from the monitor site or add a comment about the resolution of the problem. We requested the exchanger to clarify the situation regarding the user's review and will respond when we get the data.