A project claims that they are scalable until it's bombarded with numerous transactions. That's when you see the true colours. I think you remember the woos solana faced at one point due to netowrk congestion, yet they claimed they were better than ethereum
Maybe and I think the most fundamental factor is when we test it in real life where a real example is sending BTC only if the network is congested sometimes it also gets stuck and has to wait 1 to 2 days and I have experienced this myself. In my opinion, users may not really understand what they know is if I invest there the most important thing is that it is born and there is a real increase in the estimated investment.