BC Game have already been in contact with you but for argument sake are you in a position to upload any screenshots of your account area, emails and live chats?
I made sports bets. More than 100 bets. I made a deposit of $750. I did not make any withdrawals. The balance became $1250. I did not make any prohibited bets. Bc game is just a terrible casino. The support is absolutely useless. It is impossible to communicate with them. Bc game, sort this out already and return my money.