Well, since he mentioned get bigs win on other casino. I'm just pray for him, having a good experience on the other casino. I don't know why..... sometimes is a tricky and hard to explain a user like these. Basically like some user who having gambling fallancy
- Originals game is rigged
- Slot RTP is weird, fake or what's ever
- The casino are rigged

If you have gambling fallancy like these, the solution is on the user it self:
- Don't play original or programmer game.... play live games
- Don't play slot, tried other game like live games
- Change the casino

In reality, even they are thinking all of those. They still play...... is really hard bro hahaha.

I am not trying to be smart, but from my history and experience discussing in stakes thread. Stake have a history of changing terms & conditions on their site (If not wrong 1-2x times), and they make user accept terms & conditions by making the pop up to the user before they can access the site again. Based on your thread you have offer 250$ KYC Level 2, which is me and you having both situations and you could be old user like me.

You can ask with other users, I believe everyone in here still remembers a pop up new terms & conditions and user needed to accepted again the new one. The question, before the new term & condition change is whether "Swiss" is being restricted or not?

Stake have a system to detect any "IP" from restricted country pops up (you can't play or somethings like your country is being restricted to their site). Plus, after the new term & condition you can't play on stake before making verification to level 2 except the old user who still being granted or allowed playing in stake.com without verification level 2 before deadline January 2025.

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The question, at the time you are registration if swiss is not on the restricted country and after the change term & condition your country is on the list and you accepted the news term & condition. What's they did, by blacklisted you are not wrong at all. These one, you needed to somehow find the details term & condition during your registration to check (swiss is being restricted or not).