Hello Bcgameskem,

We can see your complaint on CasinoGuru and AskGamblers and we are in the middle of dealing with it. Unfortunately, despite holydarkness insistence to get it addressed and explained on this thread, we will have to reject the proposal and address the matter on the ADR platforms. We want to assure the Bitcointalk forum community that it is for a good reason and not without merit.

Hi holy,

I am asked to extend our apology once more that we can't comply to your request this time. Be assured that it is taken with reason and not because we choose to escalate things when an option to deescalate is being offered. We are hoping hope for your understanding.