I initiated a swap on Swapzone.IO through Changelly provider to exchange .07 ETH on BASE network for a different crypto.

They provided a deposit address of 0x3ff62c6e0a24b951f33278afd2f313d752f9b60c to which I sent the ETH. Shows up as an internal transaction and the address is clearly now funded:

https://basescan.org/address/0x3ff62c6e0a24b951f33278afd2f313d752f9b60c

They never acknowledged the deposit and never sent the requested crypto.

Contacted customer service from both and got no response.

So bottom line don't use Swapzone unless you don't care about those coins. Not reliable. Their providers aren't reliable.