On the bright side, they process withdrawal instantly now like few minutes after I withdraw it was already confirmed in the blockchain. Good job!
That means the withdrawal request was processed instantly regardless the network status, but looking at the mempool today and in the past few days, its considerable that a transaction will be confirmed as low as 4sats/vb tx fees.
I didn’t use Bitcoin currency when I play rather just USDT on BSC network which means the network should always be not busy.
I believe the problem before is the withdrawal approve manually while there’s some time that support is not available but right now support is available 24/7 which is a great improvement on the casino.